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CLIENTS
MedicaLogic, Inc.
Electronic medical records (EMR) software
- Helped design, then coded, edited, and indexed online help for web-based system providing patients with appointment scheduling, messages to and from doctor, and access to medical records and other health information
- Led a large team developing online help for medical clinic record-keeping, scheduling, medication tracking, and related tasks.
- Developed custom templates for simpler creation of "tabbed" help topics.
- Developed online help for a reporting tool for home-use blood glucose monitors.
- Developed and presented training in fundamentals of online help for Windows applications.
- Helped develop and present writer orientation for major documentation project.
Watson Wyatt Software
Benefits-management software
- Wrote Word macros for custom conversion of legacy RTF files to HTML.
- Helped develop premier release of documentation in HTML Help.
- Designed and developed context-sensitive help for customizer's interface.
- Developed online programmer's references for customization APIs.
STEP Technology
Custom software development (Microsoft Solution Provider Partner)
- Designed and developed online help for various web-based, Windows CE, and Windows applications.
- Wrote white paper and executive summary for Internet publishing system.
Responsys, Inc.
Web-based customer relationship development software
- Edited, indexed, and helped write online help for web-based application to create and manage "approval-driven" e-mail marketing campaigns.
Freightliner Corporation
Software for trucking service centers
- Designed and developed online help for multiple releases of diagnostic and service-tracking application suite.
- Created training-card help for long, multiple-path tasks, which traditional help could not have described concisely and effectively.
DAT Services
Information services for the transportation industry
- Designed and developed online programmer's reference for software API.
- Created and maintained online help for Windows applications.
Synopsys, Inc.
Logic simulation analysis software
- Designed and developed online help for Windows application running in emulation under Unix.
- Designed and developed HTML-based online help and tutorial (later converted to PDF) for Unix application.
- Wrote content for product-related web pages.
- Edited data sheets for simulation models.
OrCAD, Inc. (now part of Cadence Corporation)
Electronic design automation (EDA) software
- Wrote user's guide, edited and indexed online help for Internet-based part selection module.
- Wrote tutorial for computer-aided design (CAD) add-on product.
- Developed and presented training in fundamentals of online help for Windows applications.
NCD Software
Network computing (NC) software
- Developed online help for X-server and related software for Windows NCs and PCs.
TriQuint Semiconductor, Inc.
Semiconductor design and manufacturing
- Wrote, illustrated, and laid out product data sheets.
- Designed and developed product and service catalog.
- Wrote copy and created technical illustrations for corporate web site.
Ted Gruber Software, Inc.
Graphics library for game developers
- Constructed and indexed online programmer's reference for FastGraph software API.
Prometheus Products, Inc.
Modem hardware and telecommunications software
- Wrote hardware reference manuals for installation and use of internal and external modems.
- Added descriptions of new features and updated menu structure in existing online help.
Blue Sky Research
Math typesetting software
- Drafted user's guide for installation and use of Quark Xtension, supporting fonts, and other software.
Intel, PacifiCare of Oregon, and others
- Provided consultation and short-term troubleshooting.
- Presented training in fundamentals of online help for Windows applications.
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